Returns & Exchanges
At Ratan Jaipur, we take pride in the artisanal quality of our handcrafted home textiles and offer a hassle-free 15-day return policy for unused items in their original packaging. We strive to ensure your home is filled with products you love, but if you are not satisfied, we are here to help.
Initiate Request
Log in to your account and visit the 'My Orders' section to select the item you wish to return and submit a request within 15 days of delivery.
Quality Inspection
Once your request is approved, our courier partner will pick up the package; please ensure the product is unused with all original tags and labels intact.
Processing Return
After the item reaches our warehouse, it undergoes a thorough quality check by our team to ensure it meets our return standards.
Refund Issuance
Upon successful inspection, your refund will be processed to the original payment method or as store credit within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing